Purity. Sustainability. Simplicity.
Why pre-order?
(First 50 Signups) 🔥 You helped start the tide.
Includes:
🔒 Only 50 spots. Ever.
(Next 50 Signups - #51–100) ⚡ Still early. Still elite.
Includes:
⚠️ Limited to just 50 spots.
(Next 100 Signups - #101–200) 🌊 You’re riding the wave early.
Includes:
🎯 100 spots total. Get in before they’re gone.
Please reach us at wavecrew@puretidewater.com if you cannot find an answer to your question.
Pure Tide delivers ultra-purified reverse osmosis water, starting out with purified or alkaline mineral options, eventually phasing into choice of trace minerals or alkaline blends, in 100% reusable glass bottles. We’re clean, customizable, and completely plastic-free. Yes, our water goes through a rigorous purification process to ensure that it is free from any contaminants and safe for consumption.
We currently deliver in Surf City, Topsail Island, and surrounding neighborhoods. Wilmington and other coastal North Carolina areas are launching soon.
Pre-orders reserve your spot for first access when we launch delivery routes. You’ll receive updates on our start date (still targeting for later this year - 2025) and be among the first to hydrate sustainably.
It’s our limited pre-order launch program. Members get exclusive perks like free delivery months, merch, and first access to our service — and your $20 pre-order deposit goes toward your first order.
No, the First Wave Club deposit is non-refundable. It secures your spot and exclusive launch perks, and it will be fully applied toward your first water order when deliveries begin.
Yes! We offer one-time and subscription options perfect for vacation homes. You can schedule delivery before your arrival, and we’ll handle bottle pickup after your stay.
Choose your water type (pure, mineral, or alkaline) and how often you want deliveries. We’ll drop off full bottles and pick up empties on a regular schedule. It’s seamless and sustainable.
Yes — we offer one-time purchase options with a refundable deposit. It’s the best way to taste the difference without committing upfront. We do request that you order this one time purchase as a pick up order vs. delivery.
Water starts at $4.50 per gallon and $1.50 per liter, depending on your options (alkaline / mineral blends). There’s also a delivery fee, but we optimize routes to keep it affordable.
Each bottle comes with a small deposit — but when you pre-order, your deposit is applied to your first order. We operate a closed-loop return system: we pick up empties during your next delivery or you can drop them at select hubs.
Yes! Our thick, reusable bottles are built to last a significant lifetime. They’re sanitized locally and recycled at end-of-life. Just one customer saves 1,000+ plastic bottles per year.
Definitely. We offer custom orders for events, home rentals, or as gifts. Just reach out for custom packaging or volume pricing.
You'll get a text or email with tracking info before your scheduled drop-off. We use route optimization to ensure fast, eco-conscious delivery.
No worries — just report it via your customer portal or message us. We’ll handle replacements and credits based on your plan. In some instances, we will have to either keep your bottle deposit, or charge a replacement fee.
At Pure Tide, every drop is crafted through an uncompromising purification process designed to deliver exceptional purity and taste.
For those seeking elevated hydration, custom mineral enhancements and alkaline options, all are precisely added after purification.